DashApps OÜ (hereafter “Company” or “Site Administrator”), and its affiliates (collectively, "Company"), provides this Website (www.muskool.com), including all services offered hereon, (the website and the services are collectively referred to as the "Site") and these Terms of Service govern your use of this Site.
Please carefully read these Terms of Service.
If someone else is paying for (or authorizing) your tutoring account, you are obliged to print this document and hand it to them.
Company reserves the right to make changes to these Terms of Service at any time. Any modifications will become effective immediately upon posting to the site and your continued use of the Site after publication of modified Terms of Service, constitutes your agreement to such modifications. You agree to periodically review the current version of these Terms as posted on the site.
Through our Services, Site and Software, Company enable Users to find Tutors who provide live, one-to-one instruction, tutoring and learning services in our proprietary online classrooms (Tutoring Sessions). The Services include, without limitation, keeping track of Users' favorite Tutors, smart-matching Users with the best available Tutors, facilitating and hosting Tutoring Sessions, and taking feedback from Users. For the correct access to the resources of the Site, User’s equipment must meet the minimum technical requirements listed on the site. The service is available every day of the year, at any time of the day. Functioning of the Site may be violated by force majeure or other factors, prevention or overcoming of which is beyond the capacity of the site Administrator.
As an online service www.muskool.com may periodically be unavailable as the Company performs regular maintenance and upgrades during the following times: every Wednesday from 11:00 am to 6:00 pm.
In order to use the resources of the Site, the User must undergo compulsory registration procedure on the Site. The registration forms for Tutors and Users are different.
As part of the Services, Company requires all Tutors to pass a three-factor verification service ("Verification Service"), which allows to confirm the validity of Tutors' claimed educational credentials.
After registration on the site, you will obtain a login account and password.
Each User may have only one active User Account at any given time for this Site. You should keep your User Account information confidential. You agree not to use another person's Username and password to access the Site, or to provide your User Account information to another User or third party to access the Site. You agree to provide accurate and truthful information when creating a User Account and during your use of the Site.
In consideration of your use of the Services, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service's registration form (hereafter "Your Data"), (b) maintain and promptly update Your Data to keep it true, accurate, current and complete; (c) comply with these Terms of Service.
If you provide any information that is untrue, inaccurate, not current or incomplete, or if Company regards that such information is untrue, inaccurate, not current or incomplete, Company reserve the right to suspend or terminate your account(s) and refuse any and all current or future use of the Services, or any portion thereof.
You agree not to use the Site, the Services or the Company Content (as defined below) to recruit or contact in any form with Tutors or other Users for employment or other relations that compete with the activities of the Company, without our advance written permission.
You agree that you are solely responsible for any actions performed using your User Account on the Site.
If for any reason you will be dissatisfied with the policy, guidelines or practices of DashApps OÜ in operating muskool.com you have the right to discontinue accessing muskool.com. DashApps OÜ, in its sole discretion, may terminate or temporarily suspend your access to all or any part of muskool.com, without notice, for conduct that DashApps OÜ believes is a violation of these Terms of Service or any policies or guidelines posted by DashApps OÜ, or for other conduct which DashApps OÜ, in its sole discretion, believes is a violation of the rights of other users. DashApps OÜ may terminate these Terms of Service without notice at any time for any reason in its sole discretion.
Subject to your compliance with these Terms of Service, Company grants you a limited, personal, non-exclusive, non-commercial, revocable and non-transferable license to view the content of www.muskool.com. You may only use the Services for your own personal use. You agree not to view, copy, or procure content or information from the services by automated means (such as scripts, bots, spiders, crawlers, or scrapers), or to use other data mining technology or processes to frame, mask, extract data or other materials from the Site content (except as may be a result of standard search engine or Internet browser usage), unless formally authorized by our service under separate written agreement. No materials from the services may be copied, reproduced, modified, republished, downloaded, uploaded, posted, transmitted, or distributed in any form or by any means without Our prior written permission or as expressly provided in these Terms of Service.
When you download or use the Site content as authorized by these Terms of Service, you must:
(a) keep intact all copyright and other proprietary notices; (b) make no modifications to the Site content; and (c) not copy or adapt any object code associated with the services or reverse engineer, modify or attempt to discover any source code associated with the Services, nor allow or assist any third party (whether or not for your benefit) to do so.
All rights not expressly granted herein are reserved. Where you purchase a subscription or a license to access any Site content, you may not share that subscription or license with others.
Company may impose reasonable limits on your scope of access to Site content, including limits on time or number of materials accessed or machines used to access such Content, to prevent unauthorized third party access to or use of that Content.
Design and code of the Site, information, graphics, audio, video, photos and other contents of the Site, performed and placed on the Site (such as visible to the User and not visible without performing special actions, legal or illegal) are considered the intellectual property of the DashApps OÜ or other copyright owners who have entered into an agreement with the DashApps OÜ, entitling him to place these objects of intellectual property on the Site or in its composition, and protected in accordance with applicable legislation of Estonia. No intellectual property, as well as the transfer of its rights is subject to the Terms of Service.
Any action and/or lack of one by the User, which caused the violation of the rights of the DashApps OÜ or directed to cause violation of the rights of Our intellectual property are punishable under the laws of Estonia, as well as give the Site Administrator the right to delete User Account from the database without notice.
The User guarantees the settlement of all possible claims of rights holders and/or authors and/or contractors, or other third parties to the DashApps OÜ, in connection to the materials referred to in the Terms of Service on their own and at their own expense. In case of claims to the DashApps OÜ by third parties on the issue of illegal usage by the User objects of intellectual property on the Site, the User agrees to indemnify all losses suffered by the DashApps OÜ all losses as a result of breach or receiving of such claims, and the DashAppsOÜ has the right to terminate the Terms of Service unilaterally, by removal of the User Account from the Database.
You agree to safeguard the Company Content and the Services (collectively, Proprietary Information) and to prevent the unauthorized, negligent or inadvertent use or disclosure thereof. You may not, without our prior written approval, directly or indirectly, use or disclose the Proprietary Information to any person or business entity. You agree to promptly notify us in writing of any use or disclosure of Proprietary Information in violation of these Terms. You acknowledge that the use or disclosure of the Proprietary Information in any manner inconsistent with these Terms will cause us irreparable damage and that Company will have the right to (i) equitable and injunctive relief to prevent such prohibited use or disclosure, and (ii) recover the amount of all damages (including attorney’s fees and expenses) in connection with such prohibited use or disclosure.
DashApps OÜ treats the User’s personal information entered during the registration on www.muskool.com and other data entered as confidential information, provided that such information can be used for identifying the User and contacting him.
DashApps OÜ provides privacy protection in order to prevent leakage, theft, corruption, forgery of data; prevent unauthorized operations to destroy, distort, block data; protect right to privacy; maintain confidentiality of personal data.
Information received owing to the use of the resources of the Site. We gather information about the services you use and how you use them. This category includes the following data:
Company use of information collected:
DashApps OÜ uses information received from the Users for the following purposes: User registration on the Site; fulfillment of the Company’s commitments to the User; evaluation and analysis of the Site’s operation; provision, support, protection and improvement of the Services. DashApps OÜ has the right to send informational and advertising mailouts to the Users’ email addresses. You can unsubscribe from the DashApps OÜ’s mailouts by following the link which you can find at the end of the received email message.
The name that you specified during the registration on the Site, may be used by the Company, while you use the Site’s resources. DashApps OÜ has the right to publish the information that you specified during the registration. This information will be available for registered Users only in order to provide Services. We may also use your login and account photo for publication with no restrictions. You have the right to independently limit the visibility of information in your personal account.
We record all your actions on the Site to help resolve any problem situations. The Company has the right to use your email address to notify about upcoming changes and improvements on the Site.
The Company has the right to perform other actions with your personal data indicated on the Site only with your personal permission.
The personal data processing means any action (operation) or a series of actions (operations) performed using automation technologies or without using them with personal data, including collection, recording, systematization, accumulation, storage, clarification (updates and changes), extraction, use, transfer (including transfer to third parties, not excluding cross-border transfer, if the need for it arises in the course of fulfilling obligations), depersonalization, blocking, deletion, destruction of personal data.
The processing of personal data without using automation technologies is carried out in the way that makes it possible to determine the storage locations of each personal data category (tangible media). There is a list of persons established by the Company, who process personal data and have access to them. Separate storage of personal data (tangible media) is provided, the processing of this data is carried out for various purposes. The Company ensures the security of personal data and takes measures to exclude unauthorized access to it.
The processing of personal data with the help of automation technologies is carried out according to the following requirements: the Company takes technical measures aimed at preventing unauthorized access to personal data and (or) transferring them to third parties who do not have the right to access such information; security tools are adjusted to timely detect facts of unauthorized access to personal data; technical means of automated personal data processing are isolated in order to prevent impact on them, as a result of which their functioning may be disrupted; the Company backs up personal data in order to immediately restore data modified or destroyed due to unauthorized access; the Company takes care of your personal data on each protection level.
DashApps OÜ has the right to send informational and advertising messages to the User’s email and mobile phone with his consent, expressed through the performance of implicative actions. The user has the right to refuse, without explaining the reasons, to receive advertising and other information by sending a corresponding application to the following address: email@example.com. Service messages informing the User about the order and the stages of its processing are sent automatically and cannot be rejected by the User/Buyer.
DashApps OÜ has the right to conduct audio and video-recording of telephone conversations and lessons on the Site. In this regard, DashApps OÜ undertakes to: prevent attempts of unauthorized access to these records and / or transfer them to third parties not directly related to the operation of the Service.
The Company may collect information that may indirectly affect the interests of any person. The Company has the right to collect, use, transfer and disclose any information not related to personal data. We may collect such information as: your occupation, language, zip code, area code, unique device identifier, URL, location and time zone.
If personal information is combined with non-personal, then such a combination will be considered as personal information until the personal data is excluded from the combination.
The Company provides access to your personal data every time you enter the Site. If any personal data has lost its relevance or is recorded incorrectly, the Company provides you with the opportunity to independently make adjustments. The exception is data which is necessary for the activity legitimacy. The Company may ask you to go through the identification procedure, before correcting your personal data in your Account.
The opportunity to correct personal data is free of charge, except cases when the process of data replacing will be essential for the Company. We comprehensively protect the personal data provided by you from accidental or malicious destruction. According to this fact, the Company will not be able to coincidently exclude all copies of data produced from the Company’s servers in case of Terms of Service termination.
The Company does not disclose your personal data to third parties who fail to appear trustees or partners of DashApps OÜ, except for the following cases:
DashApps OÜ has the right to disclose your personal data to third parties with your direct permission. You have the right to prohibit the personal data transfer to third parties in whole or in a part.
The Company has the right to transfer your personal data to trusted partners to study the customer market, the relevance of products and services.
The Company has the right to disclose your personal data at the request of state authorities if this is legally permitted. The Company also has the right to disclose your personal data if we determine that such disclosure is necessary for the purposes of national security or other issues of national importance.
The Company may also disclose your personal information if such disclosure is necessary to ensure the Terms of Service or to protect operations and users. In addition DashApps OÜ has the right to transfer any Users personal data to the reorganized entity in the case of a reorganization.
To ensure the security of personal data and confidential information, DashApps OÜ uses modern information security methods, including data encryption during transmission and use on the Internet with the help of SSL protocols.
In order to protect against unauthorized access to the secured information, the Company carries out physical protection of the collected, stored and processed information.
We restrict access to personal data of employees, contractors and agents of DashApps OÜ who use this information to carry out their professional activities and who signed the Duty of Confidence.
We recognize the importance of taking additional measures for safety and privacy of children using the Site. Accordingly, the Company does not collect, use or disclose personal data of persons under the age of 16 without parental consent. If the Company becomes aware of minor children's personal data posted without parental consent, the Company undertakes to assume the measures to exclude this information as soon as practicable.
Parental permission to use this Site is required for all persons under the age of majority.
The Site may provide links to another World Wide Web sites or resources (Third Party Sites). Third Party Sites include resources from the links provided by Tutors. Because we have no control over Third Party Sites, you acknowledge and agree that we are not responsible for the availability of Third Party Sites, and do not endorse and are not responsible or liable for any content, advertising, products, services or other materials on or available from Third Party Sites. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, advertising, products, services or other materials available on or through any Third Party Sites or for any mistakes, defamation, libel, slander, omissions, falsehoods, obscenity, pornography, or profanity contained therein.
Muskool's trademarks and logos are the property of DashApps OÜ. License for their use is granted for the sole purpose of promoting www.muskool.com and encouraging visits to our website. Licensees may not vary the spelling, add or delete hyphens, combine or separate words, abbreviate or alter in any way Muskool's marks. Licensees shall not reproduce, use, or authorize the reproduction or use of Muskool's marks in any manner other than expressly authorized by DashApps OÜ. Muskool's marks may not be combined with those of another company. Any use of the Muskool marks without written permission of DashApps OÜ is strictly prohibited. DashApps OÜ has the right to control the use of its marks, and you agree to comply with any and all reasonable requests in relation to the use of DashApps OÜ marks. The following statement must accompany the use of DashApps OÜ trademarks and logos: "Muskool is either a registered trademark or trademark of DashApps OÜ".
You may only access the site and use the Company Content and the Services for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, rules, and regulations pertaining to your use of the Services. You shall not upload to, distribute through, or otherwise publish through the site or the Services any content that you do not have the right to transmit or that is libelous, defamatory, obscene, pornographic, threatening, invasive of privacy or publicity rights, abusive, illegal, otherwise objectionable, or that could constitute or encourage a criminal offense, violate the rights of any party, or otherwise give rise to liability or violate any law. You agree that you will not in any way: (i) interfere with the ability of others to access or use the Services; (ii) disrupt the normal flow of communication or otherwise act in a manner that negatively affects other users' ability to use the site or the Services; (iii) claim a relationship with or to speak for any individual, business, association, institution, or other organization for which you are not authorized to claim such a relationship; or (vi) interfere with or disrupt the Services or servers or networks connected to the Services, or disobey any requirements, procedures, policies, or regulations of networks connected to the Services.
You agree that you will treat the tutors with respect and not use obscenities in the classroom, make threats, or discuss matters other than those directly related to the academic subject for which you seek help. You agree that you will not disclose any information to a Tutor that could be considered personally identifiable information including your full name, address, telephone number, email address, social security number, password or any other information that could be used to identify or locate you. Similarly, you agree that you will not solicit any such information from any tutor, and agree that if any tutor ever discloses such information to you, asks you for any personal information, or suggests any offline meeting or conversation, you agree to immediately report this to us by phone and in writing. A violation of this agreement may lead to a suspension of your User Account on the Site.
You acknowledge that we have the right to record and control the content posted by the User, including audio-visual recording of lessons. The Company, in its sole discretion, may remove any User Content that violates these Terms or is otherwise objectionable. You agree and acknowledge that we may preserve User Content and may disclose User Content if officially required by state authorities.
You agree that if you defraud or access our system (or Tutors) through any method that is in any way improper, attempt to do so, or allow anyone else to do so, you will immediately pay us $50 per hour, plus all costs we incur related to detecting and investigating your improper action(s), for each hour (or part thereof) that you (a) obtain improperly, (b) use, and/or (c) allow anyone else to use.
You also agree to indemnify all expenses incurred by the Company for the investigation, including the costs of attorney, expert and other persons assisting in the internal investigation, but not less than $ 250.
For the purposes of this document, fraudulent actions are any actions of a person creating accounts and/or changing information in third-party accounts and other actions that contradict the procedures established on the Site.
Examples of improper access include (but are not limited to) using any means to circumvent our registration or payment systems, hacking our system in any way, using the system when you have been notified that your permission to use the service has been revoked, sharing your account information or anyone else's account information with a third party, logging yourself or a third party in simultaneously, using a third party’s account, or failing to log yourself out after a session and (regardless of intention) thereby allowing others to access your account. Improper access also includes fraudulent actions aimed at evading payment for services, as well as in the use of hacking codes for the payment and charging system.
No agency, partnership, joint venture, or employment is created as a result of these Terms of Service. No one has any authority of any kind to bind DashApps OÜ in any respect whatsoever. The parties are independent contractors. Neither party may direct or control the day-to-day activities of the other; neither party may create or assume any obligation on behalf of the other.
(THIS PARAGRAPH APPLIES IN ALL JURISDICTIONS IN WHICH SUCH TERMS ARE VALID AND ENFORCEABLE).
MUSKOOL.COM IS PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, DashApps OÜ AND ITS SUBSIDIARIES, DIRECTORS, EMPLOYEES, MANAGERS, OFFICERS, AGENTS, REPRESENTATIVES OR VENDORS (COLLECTIVELY THE "DashApps OÜ PARTIES") SPECIFICALLY MAKE NO REPRESENTATIONS, WARRANTIES, OR ENRORSEMENTS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO (A) THE SERVICES; (B) MUSKOOL.COM CONTENT; (C) USER CONTENT; AND/OR (D) SECURITY ASSOCIATED WITH THE TRANSMISSION OF INFORMATION TO MUSKOOL.COM OR VIA THE SERVICES.
"DashApps OÜ" ALSO DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES REGARDING THE SITE'S FITNESS FOR SPECIFIC USER AGREEMENT, COMMERCIAL VALUE, OBSERVANCE OF OWNERSHIP, PROTECTION FROM COMPUTER VIRUSES AND ETC.
MUSKOOL.COM IS NOT RESPONSIBLE FOR ANY INFORMATION OR CONTENT CONTAINED WITHIN INTERACTIVE AREAS AND MAKES NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE INTERACTIVE AREAS FOR ANY PURPOSE OR ABOUT ITS LEGITIMACY, LEGALITY, VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS.
WITHOUT LIMITING THE FOREGOING, DashApps OÜ PARTIES SPECIFICALLY DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED OR THAT THE SERVICES OR THE SERVER, NETWORK OR OTHER SOFTWARE AND EQUIPMENT THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICES ARE AT YOUR SOLE RISK. DashApps OÜ PARTIES DO NOT WARRANT THAT YOUR USE OF THE SERVICES ARE LAWFUL IN ANY PARTICULAR JURISDICTION, AND DashApps OÜ PARTIES SPECIFICALLY DISCLAIM SUCH WARRANTIES. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO THE EXTENT SUCH JURISDICTION's LAW IS APPLICABLE TO THESE TERMS.
BY ACCESSING OR USING THE SERVICES YOU REPRESENT AND WARRANT THAT YOUR ACTIVITIES ARE LAWFUL IN EVERY JURISDICTION WHERE YOU ACCESS OR USE THE SERVICES. DashApps OÜ PARTIES ARE NOT RESPONSIBLE FOR THE USER CONTENT, ACCURACY OR OPINIONS EXPRESSED IN USER CONTENT POSTED OR PROVIDED BY THIRD PARTIES ON THE SERVICES OR LINKED SERVICES, AND SUCH SERVICES ARE NOT NECESSARILY INVESTIGATED, MONITORED OR CHECKED FOR ACCURACY OR COMPLETENESS BY MUSKOOL.COM. INCLUSION OF ANY LINKED WEBSITE OR FEATURE ON THE SERVICES DOES NOT IMPLY APPROVAL OR ENDORSEMENT OF THE LINKED WEBSITE OR FEATURE BY MUSKOOL.COM. IN ADDITION, DashApps OÜ PARTIES ARE NOT RESPONSIBLE FOR, AND SPECIFICALLY DISCLAIM ANY RESPONSIBILITY OR LIABILITY TO ANY PERSON OR ANY ENTITY FOR ANY DAMAGE (WHETHER ACTUAL, CONSEQUENTIAL, PUNITIVE OR OTHERWISE), INJURY, LOSS, CLAIM, OR LIABILITY OR OTHER CAUSE OF ANY KIND OR CHARACTER BASED UPON OR RESULTING FROM ANY USER CONTENT OR BY ANY OF THE EQUIPMENT OR PROGRAMMING ASSOCIATED WITH OR UTILIZED IN THE SERVICES OR LINKED SERVICES. POSTS AND LINKED SERVICES CREATED AND POSTED BY USERS ON, THOUGH OR IN CONNECTION WITH THE SERVICES MAY CONTAIN LINKS TO OTHER WEBSITES OR SERVICES. MUSKOOL.COM TAKES NO RESPONSIBILITY FOR THIRD PARTY ADVERTISEMENTS OR LINKED SERVICES THAT ARE POSTED ON, THROUGH OR IN CONNECTION WITH THE SERVICES OR LINKED SERVICES, NOR DOES IT TAKE ANY RESPONSIBILITY FOR THE GOODS OR SERVICES PROVIDED BY THESE THIRD PARTIES.
PRICE INFORMATION AND CONTENTS OR FEATURES OF THE SITE IS SUBJECT TO CHANGE WITHOUT NOTICE.
THIS "DISCLAIMERS" SECTION SHALL SURVIVE ANY EXPIRATION OR TERMINATION OF YOUR RELATIONSHIP WITH MUSKOOL.COM.
These Terms and any policies applicable to you posted on the site constitute the entire agreement between the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. All rights not expressly granted herein are expressly reserved. These Terms shall inure to our benefit and to the benefit of our agents, licensors, licensees, successors, and assigns. If any provision of these Terms is found to be illegal or unenforceable, these Terms will be deemed curtailed to the extent necessary to make the Terms legal and enforceable and will remain, as modified, in full force and effect. These Terms and all matters or issues collateral thereto will be governed by, construed and enforced in accordance with the laws of Estonia applicable to contracts executed and performed entirely therein (without regard to any principles of conflict of laws), and jurisdiction for any court action in Estonia. Any notice or other communication to be given hereunder will be in writing and given by facsimile, postpaid registered or certified mail return receipt requested, or electronic mail.
To gain full access to the use of the services available on Site User must make a payment to User’s account in accordance with the selected plan. Information on incoming transactions posted on the User’s personal account can be seen on User’s profile for twenty four (24) hours after it was refilled. Additional information (including the procedure for remuneration of Tutors) is available on the Site after registration.
Plan information can be found on the muskool.com. The expiration date of a plan when activating other plans simultaneously equals to the one with the latest expiration date. Simultaneous activation of several identical plans does not change the overall validity of the plan. Funds deposited in the personal account may be used by Users only to obtain consulting services from the Tutors on the Site. Unused on consultation services funds stay on the User’s account. Unused credit in the previous planes not nullified and is available for subsequent use.
Rates can be changed by the DashApps OÜ unilaterally as long as the User is notified on the website by changing the content of the information on plans (no special separate announcement is required). Changes in rates do not involve a cost allocation for the time period pre-paid by Users before the information about the change in rates is posted on the Site.
Payment can be made by the User using any of the methods listed on the Site at the discretion of the User, without charging any fees for the payment transfer by the DashApps OÜ. The amount of deposited funds is reflected on the User’s account after it has been received by the DashApps OÜ.
Write-offs on the User’s account are made in accordance with rates - after each lesson.
Upon termination of the Terms of Service, the amount paid by the User shall not be returned, except for confirmed cases of impossibility of access to the Site resources when the DashApps OÜ is at fault. Guaranteed refund is made based on the written request of the Consumer within thirty (30) calendar days of the receipt of such request if agreed to by the DashApps OÜ. The method of refunding the set amount is negotiated with the User further.
You may request a refund for unused funds at your account (excluding any additional funds as defined which shall have no cash equivalent and shall not be refundable or capable of being withdrawn other than by means of a redemption in respect of tutoring services at Muskool) at any time. You must provide your request by skype to muskool.com or by email to firstname.lastname@example.org and include all your bank details i.e. your full name, sort code and account number (‘Refund Request Notification’). Your refund shall be made within thirty (30) days of DashApps OÜ’s receipt of your Refund Request Notification which will then be subject to the timescales imposed by your banking clearing systems.
Refunds shall only be provided in respect of funds purchased less than twelve (12) months prior to the Refund Request Notification. For the avoidance of doubt, no refunds shall be permitted in respect of funds purchased more than twelve (12) months prior to the Refund Request Notification.
You may cancel your account at any time throughout our service. Your account will only be cancelled and closed after all transactions have been processed including payment of assessed penalties. Even if your account is cancelled, your photos, comments and any other data you have shared via the services may persist within the service after cancellation of your account (for example, if your content has been reshared by others). DashApps OÜ may also cancel your account in its sole discretion for any reason, including but not limited to inactivity or misuse.
If you’d like to cancel your account please contact us.
While we hope that you will be completely satisfied with our Service, and we are proud that more than 90% of muskool.com users would recommend us to a friend, we know that occasionally you may have an unsatisfactory experience.
If you do have an unsatisfactory session, please let us know about your experience so that we may investigate and hopefully improve our service. To report an unsatisfactory session you may call us during business hours at Skype: muskool.com or you may sign in to your account and use our automated system.
If you have any questions or concerns regarding the muskool.com, please write to us at email@example.com or at our office located at Narva mnt 7-353, Tallinn city, Harju county, 10117. All notices, authorizations, and requests to «DashApps OÜ» shall be deemed given on receipt.
Please remember that our tutors will not give answers to questions about the service! They will only help you in solving your educational issues. Accordingly, we do not give credit for sessions in which a student demands that a tutor provide the answer.
Paragraphs 1, 2, 4, 5-7, 9 and 14 shall survive the termination or expiration of this Terms of Service.